SENKOKU Legal Notice (Impressum)

Information pursuant to EU Directive 2000/31/EC (E-Commerce Directive) and applicable European and Cypriot statutory regulations.

1. Store Operator & Service Provider

• Brand / Commercial Trading Name: SENKOKU

• Legal Entity / Operator: Petros Savva (Sole Proprietor)

• Authorized Representative: Petros Savva, Owner

• Operating Facility & Postal Address: 13, Dionysiou Papagianopoulou, 4156 Limassol, Cyprus

• Electronic Customer Desk: contact@senkoku.com

• Official Website: https://senkoku.com

Statutory Identifiers (if applicable):

• Business Registration Number: To be provided if applicable.

• VAT Identification Number: To be provided if registered for VAT.

SENKOKU operates under the commercial trading name of Petros Savva. Business registration and VAT identification details will be disclosed where required under applicable Cypriot legislation.

2. E-Commerce Platform & Hosting Provider

This website is hosted by Shopify, which provides the online e-commerce platform that powers our transactions and digital infrastructure.

• Hosting Provider: Shopify Inc.

• Corporate Address: 151 O'Connor Street, Ground Floor, Ottawa, ON, K2P 2L8, Canada

• Website: www.shopify.com

3. Intellectual Property & Copyright Notice

All original visual brand assets, product specifications, graphic designs, photography, copywriting, website layouts, icons, and digital media published on this store are the intellectual property of SENKOKU or are used under appropriate licenses from their respective owners.

These materials may be protected by applicable Cypriot, European, and international intellectual property laws.

Unauthorized reproduction, redistribution, adaptation, or commercial exploitation of protected materials without the necessary authorization is prohibited, except where permitted by applicable law.

4. Liability Disclaimer

4.1 Content Accuracy: The contents of our web pages are prepared with reasonable care and are reviewed and updated as necessary. However, occasional errors or inaccuracies may occur.

Product specifications, availability, and prices may be updated in accordance with our Terms of Service and applicable consumer protection legislation.

Nothing in this notice excludes or restricts mandatory consumer rights concerning accurate product descriptions, contractual conformity, or other legal obligations.

4.2 External Links: Our website may contain links to external third-party websites or services, including courier tracking platforms and payment providers.

SENKOKU does not control the content or privacy practices of independent third-party websites.

We are not responsible for external content or activities beyond our control, except where responsibility arises under applicable law.

Customers are encouraged to review the privacy policies and terms of any external websites they choose to access.

5. Alternative Dispute Resolution (ADR) & Consumer Complaints

SENKOKU is committed to addressing customer inquiries and complaints in a fair and timely manner.

If you have a complaint concerning an order, product, or service, please contact our customer support desk:

Customer Support Email: contact@senkoku.com

We will make reasonable efforts to review your concerns and seek an appropriate resolution.

Consumers may also seek assistance through relevant consumer protection authorities or recognized alternative dispute resolution (ADR) bodies, where applicable.

Information about recognized consumer dispute resolution bodies within the European Union is available through the European Commission:

European Commission – Consumer Dispute Resolution Bodies

Participation by SENKOKU in an alternative dispute resolution procedure will be subject to applicable legal requirements and any relevant statutory obligations.

Nothing in this notice limits or excludes consumers' rights to seek remedies through competent courts, regulatory authorities, or other legally available procedures.